Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and American Wood Installers, Inc. ("Company," "we," "our," or "us") concerning your access to and use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, do not access our website or use our services.

2. Services Description

American Wood Installers, Inc. provides informational and professional wood installation services for residential and commercial properties. Our services include, but are not limited to:

• Door installation and fitting
• Decorative panel mounting
• Trim and molding installation
• Assembly and fitting of wooden components
• Installation of finishing materials

IMPORTANT: The company provides informational or professional services and does not guarantee results. Outcomes may vary based on existing conditions, materials, and other factors beyond our control.

3. Estimates and Quotes

3.1 Free Estimates

We provide free estimates for potential projects. Estimates are based on information provided by the client and our preliminary assessment. Final pricing may differ based on actual conditions discovered during the project.

3.2 Quote Validity

Quotes are valid for 30 days from the date of issue unless otherwise stated. We reserve the right to adjust quotes for changes in scope, materials, or market conditions.

4. Service Agreements

4.1 Project Scope

All work will be performed according to the written agreement. Changes to the scope must be approved in writing and may result in additional charges.

4.2 Timeline

We will provide estimated completion times. While we strive to meet deadlines, timelines are estimates and may be affected by weather, material availability, site conditions, or other factors.

4.3 Site Access

You must provide safe, reasonable access to the work area. We are not responsible for delays caused by lack of access or unsafe conditions.

5. Payment Terms

5.1 Payment Schedule

Payment terms will be specified in your service agreement. Typically, we require a deposit before work begins, with the balance due upon completion.

5.2 Accepted Payment Methods

We accept cash, checks, and major credit cards. Additional processing fees may apply for credit card transactions.

5.3 Late Payments

Late payments may incur interest charges and may result in work stoppage. We reserve the right to pursue collection for unpaid amounts.

6. Client Responsibilities

You agree to:

• Provide accurate information about your project and property
• Obtain necessary permits unless otherwise agreed
• Ensure the site is safe and accessible
• Communicate any concerns promptly
• Make timely payments according to the agreed schedule

7. Materials and Products

7.1 Client-Provided Materials

If you provide materials, you are responsible for ensuring they are suitable for the intended purpose and free of defects. We are not liable for failures due to defective client-provided materials.

7.2 Company-Provided Materials

Materials we supply are covered by manufacturer warranties. We will pass on all applicable warranties but do not guarantee manufacturer products beyond what is provided by the manufacturer.

8. Warranty and Disclaimers

8.1 Workmanship Warranty

We warrant our workmanship for one year from completion, provided the work has not been altered or subjected to misuse. This warranty covers installation defects, not normal wear and tear or issues beyond our control.

8.2 Disclaimer of Results

WE PROVIDE INFORMATIONAL AND PROFESSIONAL SERVICES BUT DO NOT GUARANTEE RESULTS. OUTCOMES DEPEND ON MANY FACTORS INCLUDING BUT NOT LIMITED TO EXISTING STRUCTURAL CONDITIONS, MATERIAL QUALITY, ENVIRONMENTAL FACTORS, AND PROPER MAINTENANCE. WE MAKE NO WARRANTIES BEYOND THOSE EXPRESSLY STATED IN WRITING.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

9. Indemnification

You agree to indemnify and hold harmless American Wood Installers, Inc., its officers, employees, and agents from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

10. Intellectual Property

All content on our website, including text, images, logos, and design elements, is the property of American Wood Installers, Inc. or its licensors. You may not reproduce, distribute, or create derivative works without our express written permission.

11. Privacy

Your use of our services is subject to our Privacy Policy, which describes how we collect and use personal information.

12. Dispute Resolution

12.1 Negotiation

Any disputes should first be addressed through direct negotiation between the parties.

12.2 Mediation

If negotiation fails, disputes will be submitted to mediation in Suffolk County, New York, before pursuing other remedies.

12.3 Governing Law

These Terms are governed by the laws of the State of New York. Any legal proceedings will be conducted in Suffolk County, New York.

13. Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, pandemics, supply chain disruptions, labor disputes, or government actions.

14. Termination

14.1 By Client

You may terminate a project with written notice. You will be responsible for costs incurred up to the termination date plus reasonable wind-down costs.

14.2 By Company

We may terminate for non-payment, safety concerns, breach of these Terms, or other good cause. In such cases, you remain responsible for work performed.

15. Miscellaneous

• Entire Agreement: These Terms, along with any service agreement, constitute the entire agreement between the parties.
• Amendments: We may amend these Terms at any time. Continued use constitutes acceptance of amendments.
• Severability: If any provision is found unenforceable, the remaining provisions continue in effect.
• Waiver: Failure to enforce any provision does not constitute a waiver.
• Assignment: You may not assign your rights without our written consent.

16. Contact Information

For questions about these Terms, please contact us:

American Wood Installers, Inc.
7 Arbutus Ct
Commack, NY 11725
Email: mail@americanwoodinstallers.org
Phone: +1 (608) 517-3585